Drivers and Software Troubleshooting
The quickest way to share image and data files with us is to use our Box interface linked here. This is a write-only login, so that others cannot see your files; we will retrieve and then delete them....
Introduced in VIC-3D 11, the vicpyx update builds upon the previous VIC-Py framework deploying Python to manipulate, transform, and export DIC measurement data for application-specific requirements. W...
The attached guide lays out the steps required to setup and run a correlation using the Real-Time server and analysis capabilities...
Often times, the best way to troubleshoot any software or hardware interface problem is by temporarily giving us access to the PC using Teamviewer. The quickest way to use Teamviewer is to use their Q...
Most Vic Turn-key systems come with two types of keys: 1. The acquisition license, which is located inside the PC and enables Vic-Snap (possibly Vic-Gauge, if purchased), Vic-2D, and Vic-3D (if purcha...
What Your System Includes: Turn-key DIC systems include a minimum of a year of support and upgrades (some systems include longer service contracts). This contract can be extended at anytime. Check w...
To make Python scripts runnable from any location under Windows: To call python scripts directly from the anaconda console command prompt, e.g., to invoke the script “foo.py” by typing: > foo.py ins...
When using Windows Remote Desktop Connection, some users may have encountered an issue where Vic-3D 9 or Vic-3D 10 has a program failure when importing or viewing images in a project file. The problem...
If your hardware license key is inserted but your Vic product still asks you to insert a key, you may need to install the drivers for the key. The drivers may be found here: https://downloads.correlat...
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